Frequently Asked Questions
How do I pay rent?
We accept rent easily via email money transfer only.
If I have a maintenance issue, what do I do?
Login to your Rentch account to open and submit a maintenance request. Rentch will schedule one of our preferred trades to resolve the problem in a timely manner.
Who can I contact if I need assistance?
Rentch provides each landlord and tenant with a personal account, from which you can submit enquiry forms directly to a Rentch Manager. You will receive a response from us within 24 hours.
What can I expect from Rentch?
Our aim is to make renting easy, increase quality of life for Rentchians, and redefine renting by building a mutually beneficial community between landlords and tenants.