Frequently Asked Questions

How do I pay rent?
We accept rent easily via email money transfer only.

If I have a maintenance issue, what do I do?
Login to your Rentch account to open and submit a maintenance request. Rentch will schedule one of our preferred trades to resolve the problem in a timely manner.

Who can I contact if I need assistance?
Rentch provides each landlord and tenant with a personal account, from which you can submit enquiry forms directly to a Rentch Manager. You will receive a response from us within 24 hours.

What can I expect from Rentch?
Our aim is to make renting easy, increase quality of life for Rentchians, and redefine renting by building a mutually beneficial community between landlords and tenants.

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